1300 77 0031Whatever your business, we work with you to produce a cost effective and enterprise class telephony solution with features including:
- click to call
- any phone number in your web browser and the call will be on your desk phone
- popup for incoming calls, can be populated with name and address details from many popular CRM packages and Microsoft Outlook
- data linked to many popular CRM database systems
- SMS gateway
- bulk SMS, once off and scheduled
- scheduled SMS, daily weekly monthly yearly
- auto reply to incoming SMS
- quiz, fortune cookies, polls, subscriptions
- SMS alerts and integration with line of business software
- SMS to and from email
- send incoming SMS messages to email
- allows direction based on incoming number
- integration with email solutions including Microsoft Exchange to provide email to mobile or cell SMS message
- return call from SMS
- send an SMS and the system will call the sender back on the mobile or cell number they messaged from, saving them on call costs and encouraging business
- sender is connected to the automated attendant (IVR) or directly to any service or extension the system provides
- encourages clients to contact your business from mobile or cell phones since the cost of the call to mobiles is eliminated and SMS messages are cheap
- allows control of the interaction, providing time
- unlimited digital telephone lines and extensions
- extensions can be located anywhere in the world with a decent internet connection
- reception can be moved to any extension
- calls can be transferred from any extension to any number if permitted
- automated all hours attendant
- answer calls 24/7 and direct based on time or incoming number
- call processing features
- automatic call processing and voice recognition
- announcements and public holiday handling
- redirect any extension
- integration with line of business software
- voicemail with email delivery to email
- voicemail sent to email as attachment
- user control panel, for web access to voicemail, recordings and call forwarding settings
- teleconferencing solutions
- host large conferences, record and publish results
- easy to use, call in or call out to start
- videoconferencing
Phone 1300 77 0031 or email info@mapas.com.au to find out how MAPAS can revolutionise your business telephony and communications.
